SAMSUNG TIZEN OS QLED & CRYSTAL UHD READY

How to Register Your Samsung Smart TV at Amazon.com/mytv

By Marcus Vance, Senior Streaming Hardware Editor • Updated November 2026 • Hands-On Tested (Tizen OS 2018–2026 Models)

Whether you use a Samsung Neo QLED, Crystal UHD, OLED, or The Frame TV, pairing your television with Prime Video via amazon.com/mytv is completely straightforward. Follow this step-by-step walkthrough to get your 6-character code and troubleshoot Tizen Smart Hub loading loops.

Open Official Amazon.com/mytv 6-Digit Code Entry Guide → Browse Prime Video Movies ↓

Step-by-Step: Activating Prime Video on Samsung Tizen TVs

  1. Open Samsung Smart Hub: Press the Smart Hub / Home button on your Samsung SolarCell or standard remote control to bring up the main app dashboard.
  2. Launch or Install Prime Video: Navigate to the Apps tile icon. If Prime Video is not pre-installed, search for "Prime Video" in the store and select Download / Install.
  3. Generate Your 6-Character Pairing Code: Open the Prime Video app and select Sign In. A unique alphanumeric verification code (e.g., SM89KP) will appear on your Samsung screen along with a QR code.
  4. Visit Amazon.com/mytv on Mobile/PC: Open any web browser on your smartphone, tablet, or laptop and go directly to https://www.amazon.com/mytv.
  5. Submit Your Code: Log in to your Amazon account if prompted, type the 6-character code shown on your Samsung TV into the browser field, and click Register Device. Your TV will auto-refresh.

Samsung Smart Remote Shortcut Tip

Most recent Samsung TVs feature a dedicated Prime Video hotkey right on the remote control. Pressing it directly launches the application from anywhere inside the Tizen dashboard without needing to navigate menus.

Fixing Samsung Tizen Smart Hub & Code Expiry Errors

If your Samsung Smart TV encounters a black screen, crashes while loading, or rejects registration tokens from amazon.com/mytv, apply these proven Tizen fixes:

  • Perform a Tizen Cold Boot: Press and hold the Power button on your Samsung remote for about 5–10 seconds until the TV turns completely off and back on with the "SAMSUNG" logo splash screen. This clears temporary Smart Hub cache memory.
  • Reset Smart Hub Settings: Go to Settings → Support → Device Care → Self Diagnosis → Reset Smart Hub. Enter your TV PIN (default is usually 0000) to refresh all pre-installed apps and clear corrupted login credentials.
  • Check Internet & DNS Settings: Ensure your Wi-Fi or Ethernet connection is stable. If DNS errors occur, go to Settings → General → Network → Network Status → IP Settings and manually set DNS Server to Google (`8.8.8.8`) or Cloudflare (`1.1.1.1`).